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FAQs
- How do I login?
- How do I register for an event?
- How much are dues for the season?
- What is a member required to do to maintain certification?
- What is the Reinstatement Process?
- Can I attend non-assessment events in another PSIA-AASI region?
- Can I attend non-PSIA-AASI clinics for credit?
- Can I take an assessment in another PSIA-AASI region?
- Can you tell me more about the online Professional Knowledge Exam?
- Do the indoor educational courses satisfy the continuing education requirement?
- How can I get a copy of my invoice for an event or dues?
- How can I pay my invoice online?
- How do I filter the Event Calendar so I can see the events that I’d like to attend?
- How do I get my Membership Card?
- How do I know if my event registration was completed?
- How do I order educational materials, manuals, pins and books?
- How do I register for the Eastern Academy or the Summit Academy?
- How do I transfer my membership from one Region/Division to another Region/Division?
- How does the quarterly auto-pay dues program work and how do I sign up?
- How long is a prerequisite good for?
- How often should I receive 32 Degrees publication?
- How often should I receive the Eastern newsletter – The SnowPro?
- How to fill out the Event Evaluation Survey
- How to update your information in your Member Portal
- I am a certified ski or snowboard instructor from another country. How can I become certified with PSIA-AASI?
- I just got my Level III Certification. How can I sign up for the ISIA Program?
- I just passed an assessment, but I don’t see my new certification on my record. Why is that?
- I should be getting my 20, 30, 40, 50 or 60-year pin this year. When will that be shipped to me?
- If I am certified in more than one discipline, what are my credit requirements?
- I’m certified in one discipline; can I take an assessment in another discipline?
- I’m not yet affiliated with a snowsports school; can I still take a Level I Assessment?
- What are the changes to the Inactive policy?
- What are the prerequisites for Level II or III exams?
- What if I had a medical reason as to why I was unable to participate in an educational event on snow?
- What if my schedule did not permit and I was unable to participate in my update in the season I was due?
- What happens if I need to cancel an event registration?
- What is the age at which an instructor can become a member?
- What is the Eastern Lapsed CEU Prepayment on my dues invoice?
- What is the policy for Active-Duty Military members?
- What is the reciprocity offered for U.S. Ski & Snowboard (formerly called USSA) Members?
- When does the new Accessories Catalog ship?
- When is the course/event schedule/event calendar posted for the season?
- Where can I access the assessment (exam) guides and other education/certification resources for my discipline?
- Will any event fulfill the continuing educational credit requirements – even in another discipline?
- How do I renew my membership?
- PSIA-AASI Code of Conduct
- PSIA-AASI 2026-27 Membership Agreement
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Eastern
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Policies
- CEU Policy
- Event Participant Safety Policy
- Active-Duty Military Service Waiver Policy
- Crossover / Cross Discipline Policy
- Foreign Certification Equivalency Policy
- Outside Credit Policy
- Transfer Policy
- Americans with Disabilities Act (A.D.A.) Policy Considerations
- Vail Resort Helmet Policy
- PSIA-AASI Code of Conduct
- Alumni Certification Reactivation Policy
- CEU Waiver Policy
- PSIA-AASI 2026-27 Membership Agreement
- Show All Articles (1) Collapse Articles
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Forms
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Education
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Event Descriptions
PSIA-AASI Code of Conduct
PSIA-AASI developed the Code of Conduct to help you achieve a level of personal conduct and standards of behavior that is consistent with the expectations of instructors across the country.
Who this applies to: All PSIA-AASI members, member schools, and volunteers, including PSIA-AASI’s regional and national board members and officers.
When this applies: At all times when you are in a position to affect PSIA-AASI’s standing within the snowsports industry or with the general public.
- You shall not misrepresent yourself in any way to the organization, for instance, your professional status, competence, or experience.
- You shall conduct yourself in a manner that is consistent with practicing safety, risk awareness, professionalism, a high standard of integrity, self-control, and responsible behavior.
- You shall comply with all applicable rules and policies of your region and the association, including but not limited to its bylaws and conflict of interest policy.
- You shall not accept any gratuity, gift, or favor that might impair or appear to influence your professional decisions or actions.
- You shall not provide compensated instruction without the advance written consent and acknowledgment of the Snowsports School of the Resort at which you are providing instruction.
- You shall not engage in conduct involving dishonesty, fraud, deceit, or misrepresentation.
- You shall not engage in illegal conduct.
- You shall not engage in harassment of any kind against a resort guest, resort employee, a member of the general public, PSIA-AASI association employees, volunteers, contractors, or another member.
- You shall not discriminate against any member or any other person on account of race, religion, age, creed, disability, gender, gender identity, sexual orientation, or nationality.
- You shall not conduct yourself in a manner which would bring discredit to the association or any region.
- You shall not abuse any privilege that may be extended as a result of your membership from industry partners, such as equipment manufacturers, distributors, retailers, resorts, or other professional groups.
- You shall not allow the use of your name or likeness in such manner as to misrepresent or otherwise mislead the public concerning any given product or service.
Incident Reporting & Code of Conduct Concerns
If you believe you have experienced a criminal assault or are in immediate danger, contact local law enforcement first.
Contact the national office to report a concern about:
- A member of the national or regional leadership teams or administrative staff
- A member of the PSIA-AASI national team
- An incident at a national event (National Academy, Rider Rally)
Contact your regional office to report a concern about:
- A member of education staff acting in a PSIA-AASI capacity (ed staff / clinicians / examiners are employed by regions).
- An incident at a regional event (clinics, exams / assessments, social events, etc.)
Contact your employer to report a concern about:
- Any issue involving an instructor acting only in their capacity of working for the resort, regardless of their PSIA-AASI status. EX: in-house training, providing lessons to guests, daily supervisory duties, etc.
Concerns may include, but are not limited to, violations of the Code of Conduct, harassment, discrimination, unsafe behavior, or other actions inconsistent with PSIA-AASI standards.
At this time, PSIA-AASI does not offer an anonymous reporting option. PSIA-AASI takes member confidentiality seriously, and endeavors to protect all parties in a complaint from adverse disclosure. Confidentiality is not guaranteed. Reports require contact information so that we can follow up, gather additional details if needed, and respond appropriately. Reports are handled as confidentially as possible and shared only with individuals who need the information to review and address the concern.
Retaliation against individuals who submit reports in good faith is not tolerated.
PSIA-AASI is actively working to implement a more streamlined and user-friendly reporting tool in conjunction with our regional partners.
For questions or reporting for Eastern Region, please contact kbrennan@easternsnowpros.org.
