What is the administrative charge/cancellation fee if I need to cancel or transfer my event registration?

Please see this page for a summary of the fees and administrative charges you should be aware of in our event registration policies, and some other notes from the Eastern Office.

Administrative Charges

Cancellation/transfer fees reflect costs incurred by the Eastern office to change master sheets and computer records, file, send updates and provide extra communication by phone and e-mail. When changes are made just prior to events, the cost escalates due to the fact that virtually all costs and commitments are fixed by that time. Our administrative fees are listed on each event details page.

IF YOU NEED TO CANCEL or TRANSFER from a 1-DAY EVENT:

• Up to 14 days prior to the event: $20.00 fee
  
• During the two weeks prior to the event: $25.00 fee

IF YOU NEED TO CANCEL or TRANSFER from a MULTI-DAY EVENT:

• Up to 14 days prior to the event: $20.00 fee
  
• During the two weeks prior to the event: $50.00 fee

Notice to the office must be made no later than 4:30pm on last business day before the event.
IF YOU DO NOT SHOW AT YOUR EVENT AND DO NOT CONTACT US by 4:30pm on last business day before the event: No refund.
IF YOUR CHECK IS RETURNED TO US: Checks returned for insufficient funds will not be redeposited. The registration will be voided unless such checks or charges are replaced by certified check, money order or cash prior to the event. For returned checks, this must include a processing charge of $25.00.