What is the administrative charge/cancellation fee if I need to cancel or transfer my event registration?
Administrative Charges
Cancellation/transfer fees reflect costs incurred by the Eastern office to change master sheets and computer records, file, send updates and provide extra communication by phone and e-mail. When changes are made just prior to events, the cost escalates due to the fact that virtually all costs and commitments are fixed by that time. Our administrative fees are listed on each event details page.
IF YOU NEED TO CANCEL or TRANSFER from a 1-DAY EVENT:
- Up to 14 days prior to the event: $20.00 fee
- During the two weeks prior to the event: $25.00 fee
IF YOU NEED TO CANCEL or TRANSFER from a MULTI-DAY EVENT:
- Up to 14 days prior to the event: $20.00 fee
- During the two weeks prior to the event: $50.00 fee
Notice to the office must be made no later than 4:30pm on last business day before the event.
IF YOU DO NOT SHOW AT YOUR EVENT AND DO NOT CONTACT US by 4:30pm on last business day before the event: No refund.
IF YOUR CHECK IS RETURNED TO US: Checks returned for insufficient funds will not be redeposited. The registration will be voided unless such checks or charges are replaced by certified check, money order or cash prior to the event. For returned checks, this must include a processing charge of $25.00.